Last updated: September 22, 2026
You can delete your Endo Market account and the personal information attached to it at any time. You do not need to install the app to do it, and you do not need to ask us first.
Deletion is permanent. There is no undo and no reactivation, so if you come back later it is a new account with a new history.
If you cannot sign in, email support@endo.market from the address on the account with the subject Delete my account. We may ask you to confirm one detail of the account before we act, so that nobody else can delete your account for you. We complete verified requests within 30 days, and usually within two business days.
An account with money or goods in motion has to finish first. That means an open order, an accepted offer or trade, an active dispute, or a pending payout. We will tell you exactly what is blocking it. Cancel or complete those, then delete. This protects the rider on the other side of the deal, who is owed either the item or their money.
| Deleted right away | Kept, and why |
|---|---|
| Profile, display name and photo, saved addresses, garage, saved listings, alerts, search history, ad preferences, push tokens, sessions and trusted devices. Your live listings come down. Your messages are removed from your side of every thread. | Records of completed transactions, payouts and disputes, for the period tax and payments law requires, typically seven years. Security and fraud logs for up to 24 months. Both are de-identified where they can be. Payment details are held by Stripe under Stripe's policy, not by us. |
Reviews you left on other riders stay up, with your name replaced by "Deleted rider". Removing them would rewrite another seller's record, which is the part of their reputation they earned.
You do not have to go all the way. In Settings you can clear your search history, remove saved addresses and cards, empty your garage, turn off ads personalization, and delete individual listings or photos. To request a copy of your data, or a correction, email privacy@endo.market.
Deleting the app removes its local cache from the device, but it does not delete your account. Use one of the two routes above for that.
The full picture of what we collect and why is in the Privacy Policy.